Access My Account

For Current Account Holders

To access your online account please click the button below: 

button-My ACTIVEnet Account Opens in new window

  • Membership passes are connected to your email address. 
  • If you already have a log in with us please use this page to sign in. 
  • For users who currently have / have had a membership or account with us in the past, please use the "Forgot your password?" option to create or reset an online login, using the email address connected to your membership. 
  • If you are not sure what email address is connected to your account please give our office a call on 250 837 9351 and we will be happy to assist your further.
  • Once you have accessed your account, you will be able to purchase or renew a membership by selecting the Memberships option. 
  • The new membership will be connected to the already existing pass. 

Create an Account

  • For new customers looking to purchase a membership or enroll in an online program you will first need to set-up an account.

To create an online account please click the button below:

button-My ACTIVEnet Account Opens in new window

  • Follow the prompts to "Join" and create an account with us.
  • For assistance with creating an account please give us a call on 250 837 9351.

Purchase / Renew Membership Online

To purchase a membership pass online:

  • Please select the Memberships option to view a full list of memberships available. 


  • For new members please visit us at the community centre to have your photo taken and pass printed.

Enroll in an Activity

  • To enroll in an activity or program at the community centre, log in to your account. 
  • A full list of activities (swim lessons, afterschool programs etc) can be seen under the Activities heading.


  • Once registration is open for that activity you will be able to use the Enroll Now function to sign up online or join a waitlist.


  • If there is no Enroll Now option, registration for that activity is not open at this time. 
  • Please note, all PRC youth programs require a waiver filling  (except for aquatics.) This can be filled out online here.